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Endorsement

As the scheduler for Allendale Columbia School, I have long since found that our scheduling software, MacSchool,* cannot produce a schedule that minimizes conflicts to my satisfaction. Through the years, I have developed techniques that, while specialized to our particular needs, produces an optimum schedule. The main drawback to these techniques is that they are laborious and require hands-on attention. This year, with just a week remaining before the start of school, I was faced with a serious problem. I needed to create an additional class section that forced reassigning teachers. My existing schedule did not allow for any quick fix. I could have started the process from the beginning, but that would have taken all the time that remained before school started, so I took the problem to Automated Scheduling. The next day, my problem was solved and, as a bonus, Automated Scheduling made use of the added section to resolve three, seemingly unrelated, conflicts that had gone unresolved in my original solution. Automated Scheduling is the only scheduling software or service that I know of that meets or exceeds my own criteria for optimization. I am completely satisfied with the product that I received.

George Mandeville
Scheduler
Allendale Columbia School
October 9, 2000

* MacSchool is a registered trademark of Chancery Software Inc. of Vancouver, Canada.
Disclaimer: Automated SchedulingTM cannot guarantee anything close to the 12-hour turnaround provided to Dr. Mandeville. We will guarantee to return a schedule within a specified duration which is much longer that this. Automated SchedulingTM will try to finish well before the deadline, and will return a schedule early if it is ready early, however. Actual turnaround time will vary, depending on the complexity of the problem, work loads, and other factors.

Furthermore, Automated SchedulingTM cannot in general operate in a bail-out mode, as we did in this case. For business reasons, Automated SchedulingTM must know approximate work loads in advance. Schools that wait to the last minute to contract with us should expect substantially higher prices, if we accept the job at all (which we may not be able to), to discourage this and cover any additional costs. If you want Automated SchedulingTM to do your scheduling, you should sign up far in advance.


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